Privacy Policy

The protection of your data is important to us. We protect your data in accordance with legal regulations. Here you will find information about which data is recorded during your visit to our website and how it is stored and used.

Controller

SOS Kinderdörfer weltweit
Ridlerstrasse 55
D-80339 Munich
Phone: +49 / 89 / 179 140
Fax: +49 / 89 / 179 14 100
E-Mail: info@sos-kinderdoerfer.de

Board of Directors

Prof. Dr. Sabina Schutter, Petra Sorge-Booms, Susanne Prinzessin von Hessen

Chairman of the Supervisory Board

Dr. Christoph-Marc Pressler

Additional Controllers

Furthermore, the information of data subjects pursuant to Article 13 and Article 14 of the EU General Data Protection Regulation (GDPR) also applies to:

SOS-Kinderdörfer weltweit ChildInvest Foundation
Ridlerstr. 55
D-80339 Munich
Ph.: +49 / 89 / 17914-555
Fax: +49 / 89 / 17914-400
E-mail: info@child-invest-foundation.org

Board of Directors (SOS-Kinderdörfer weltweit ChildInvest Foundation)

Claudia Straßer
Oliver Tobian

Contact Data Protection Officer

Data Protection Officer of SOS Children's Villages Worldwide:

Dr. Sebastian Kraska
Marienplatz 2
80331 Munich
Tel: 089/18917360
Email: sos@iitr.de

Data transmission and logging for internal system and statistical purposes

For technical reasons, your Internet browser automatically transmits data to our web server when you access our website. This data includes:

The date and time of access to our server,
the URL of the previously visited website (referrer),
the URL of the retrieved file,
the amount of data sent,
browser type and version and operating system

This data is stored on the servers of our provider Netrics Hosting AG, Lyss/Biel (Switzerland) separately from other data that you enter when using our offer. For reasons of technical security, in particular to defend against attempted attacks on our web server, we store this data for a short period of time. It is not possible for us to draw conclusions about individual persons on the basis of this data. The data is later anonymized by shortening the IP address at domain level, so that it is no longer possible to establish a link to the individual user. The data is also processed in anonymized form for statistical purposes; it is not compared with other data or passed on to third parties, even in excerpts.

Your IP address is logged and stored in connection with a subscription to our newsletter.

Collection and use of personal information

In principle, you can use this website without disclosing your personal information. This is understood to mean data that can be used to reveal your identity, such as your name, postal or e-mail address. There is no personal evaluation of the information that our provider obtains by calling up this website. Any provision of personal data on this website by you is on a voluntary basis.

As a matter of principle, the data you submit via our online forms is transmitted to us securely and in encrypted form. This prevents access by unauthorized third parties. We use the SSL procedure for this purpose, for which our website has been certified by COMODO CA Limited.

SOS Children's Villages collects such personal data from donors and interested parties that is required for the purposes of fundraising and donation administration or for processing inquiries: this includes, for example, registering for an SOS sponsorship, making an online donation, registering for the newsletter or participating in a competition. We also use your address and, with your consent, your e-mail address and telephone number, within the guidelines of data protection legislation, to send you your (annual) donation receipt and information about our charitable work.

Disclosure of personal information to third parties

Personal information will not be distributed, shared, loaned or sold to companies or organizations that are not part of the SOS Children's Villages organizational structure. In the event that third parties are brought in for administrative services such as credit card processing, these services will only be purchased on the condition that all personal information is kept strictly confidential, used solely for the purpose of the contracted services and in the spirit of SOS Children's Villages worldwide.

To avoid duplicate contact with donors and to clarify queries, SOS Children's Villages Worldwide Hermann Gemeiner Fonds Deutschland e.V. grants SOS Children's Villages e.V. read-only rights to necessary personal data. The data protection information can be viewed accordingly at https://www.sos-kinderdorf.de/portal/ueber-uns/transparenz/datenschutz.

Disclosure of usage data and/or personal data

By order of the competent authorities, we may in individual cases provide information about data stored by our provider or by the SOS Children's Villages worldwide, to the extent that this is necessary for the purposes of law enforcement, to avert danger, to fulfill the statutory tasks of the constitutional protection authorities or to enforce intellectual property rights.

This is also the case if we have reason to believe that there has been a violation or misuse of our website. In these cases, we reserve the right to disclose the correspondingly necessary personal information or the information required by the authorities.

Cookies

We use so-called cookies to enhance the functionality of our website, to make it more convenient for you to use and to measure and optimize our advertising campaigns. Except for the cookies necessary for the functioning of the website and the Consent Management, only cookies with your active consent are used on the website. They can revoke their consent at any time through the Consent Management Tool. With e.g. statistics cookies, we also anonymously measure user behavior (e.g. mouse movements, clicks, scroll height, etc.) on our web pages and evaluate it. With the help of these cookies, data can be stored on your computer when you call up our website. You have the option of preventing cookies from being stored on your computer by making the appropriate settings in your browser. However, this may limit the functionality of our offer and certain services can no longer be used by you.

When the user visits our website for the first time, the user is asked to check our cookie notice and then either accept or reject our cookies. Consent can be changed and revoked at any time using the link below: Configure

Cookie settings with the cookie consent management tool (‘Usercentrics’)

This website uses Usercentrics' cookie consent technology to obtain your consent to the storage of certain cookies on your end device and to document this in compliance with data protection regulations. The provider of this technology is Usercentrics GmbH, Rosental 4, 80331 Munich, Germany, website: https://usercentrics.com/de/ (hereinafter referred to as ‘Usercentrics’).

When you visit our website, the following personal data is transmitted to Usercentrics:

Your consent(s) or the revocation of your consent(s)
your IP address
Information about your browser
Information about your end device
Time of your visit to the website

Furthermore, Usercentrics stores a cookie in your browser in order to be able to allocate the consents given to you or their revocation. The data collected in this way is stored until you ask us to delete it, delete the Usercentrics cookie yourself or the purpose for storing the data no longer applies. Mandatory statutory retention obligations remain unaffected. Below you will find a list of the different types of cookies that we and third parties use on the website: Strictly necessary cookies (=necessary), statistics cookies (service or performance cookies), marketing cookies. Usercentrics is used to obtain the legally required consent for the use of cookies. The legal basis for this is Art. 6 para. 1 sentence 1 lit. c GDPR.

Our website uses three different types of cookies:

1. necessary cookies, required for the use of the website.

These anonymous cookies are necessary for the use of the website. For example, they are used for certain functions in the website's donation and contact forms. If you disable these cookies, you may experience functional limitations in your use of the Website. Examples include cookies that control the delivery of the website via load balancers.

Use of Piwik Pro

We use the Piwik Pro tool to design our website in line with requirements. This is a service provided by Piwik PRO GmbH Lina-Bommer-Weg 6 51149 Cologne, Germany. This web analytics service is a piece of software that enables us to statistically evaluate user access to our website. The information generated by this software about the use of our website is stored on the Piwik Pro server and does not leave the territory of the European Union and the European Economic Area. A corresponding order processing contract has been concluded. Your IP address is only processed in shortened form and thus anonymized. A conclusion on your person is not possible for us. Further information on the terms of use and data protection regulations can be found at: https://piwikpro.de/datenschutz-sicherheit/. You have the option to object to the processing for analysis purposes at any time. This requires only a mouse click. If this is the case, a so-called opt-out cookie without usage data will be stored in your browser with the consequence that Piwik Pro will not collect any session data.

Here you can opt in and out of tracking with Piwik Pro. To opt out of tracking, we set an opt-out cookie in your browser.

Currently you are logged out from tracking with Piwik Pro. By clicking on the checkbox, you opt out of tracking.

2. statistics cookies (performance cookies) with your consent

Statistics or performance cookies (performance cookies) are only used if you actively agree to their use via the Consent Tool. You can revoke your consent at any time. Statistical or performance cookies (performance cookies) are anonymous cookies that help us optimize the website. They allow us to analyze our website, optimize it, transfer content faster, make it technically more powerful and detect any technical problems that may occur (such as cookies for web analytics programs like Google Analytics). You can revoke your consent at any time through the Consent Management Tool.

Cookies for web analysis programs collect and store data in pseudo-anonymized form for marketing and optimization purposes. From this data, usage profiles are created under a pseudonym. Cookies can also be used for this purpose, but they collect and store data exclusively in pseudonymous form. The data is not used to personally identify the visitor to this website and is not merged with data about the bearer of the pseudonym.

The collection and storage of data for web analysis and optimization can be objected to at any time with effect for the future through the cookie tool.

3. marketing cookies and social media plug-ins with your consent.

With our permission, this type of cookie is usually placed on our website by advertising networks that we use to attract new supporters. We also count our social media cookies such as Facebook as marketing cookies. Marketing cookies are set after their active consent through the Consent Tool and can be revoked at any time through the same.

We use such cookies in order to:

measure and optimize the effectiveness of an advertising campaign via a specific advertising network.
limit the frequency with which each ad is displayed to you.
display relevant ads that may be tailored to specific target groups (targeting).

These cookies register, for example, the visit to our website, measure and analyze the number of completions (e.g. of donations and sponsorships) and clicks in relation to our advertising spend. Because these cookies are included by the advertising networks we use, we share this information with our partners. However, we do not associate our marketing cookies with any information that could be used to personally identify you, and we do not otherwise provide any personal information to advertisers or third-party websites.

In principle, you can set opt-outs from participating marketing companies at "Your Online Choices", an initiative of the European Interactive Digital Advertising Alliance EDAA, which in turn is part of a code of self-regulation of the Interactive Advertising Bureau IAB: http://www.youronlinechoices.com/de/praferenzmanagement.

Furthermore, you can also adjust or deactivate the use of certain marketing cookies directly with the provider at any time here:

Adform: https://site.adform.com/datenschutz-opt-out/
Facebook: http://de-de.facebook.com/privacy/explanation.php
LinkedIn: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out
Google advertising (AdWords / YouTube): https://adssettings.google.com/authenticated?hl=de

In addition, you can specifically customize the ads that are displayed using DoubleClick's technology. To do so, please access the www.google.de/settings/ads page and make the desired settings there.

Use of the ve Digital Assistant

We use the services of Ve Interactive DACH GmbH (Französische Straße 47, 10117 Berlin; hereinafter "Ve"). In providing its services, Ve collects personal data from end users who visit our websites. Ve uses cookies and other similar technologies for this purpose. More information about the technologies used by Ve is available at Ve's Cookie Policy. A list of the purposes for which Ve collects personal information are listed in Ve's Privacy Policy. In general, Ve collects personal data from end users through the use of cookies, including but not limited to contact information and behavioral data. Ve uses this personal information to draw conclusions about end users' respective personal preferences and to personalize the end user's web experience, for example, by displaying personalized offers when visiting customer websites or similarly personalizing the customer website to the end user and displaying personalized advertising when visiting customer websites or third-party websites. Ve and we are joint controllers under Article 26 of the GDPR when collecting personal data. Details of this can also be found in Ve's privacy policy. Ve cookies are among the marketing cookies (performance cookies). You can revoke active consent at any time via the Consent Tool.

End users can prevent the processing of their personal data by Ve by means of various ways. The available options to stop data processing are included in Ve's Privacy Policy, including using the opt-out button at https://www.ve.com/de/datenschutzerklaerung#opting-out or using the IAB Europe opt-out mechanism at http://www.youronlinechoices.com/opt-out-interface.

Use of Google Ads Conversion Tracking with your consent

This website uses Google Ads Conversion Tracking, a web analytics service provided by Google, Inc ("Google"). Google Ads Conversion Tracking also uses "cookies", which are stored on your computer and allow an analysis of your use of the website. The information generated by the cookie about your use of this website will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate the data with any other data held by Google. You can generally prevent the use of cookies if you prohibit the storage of cookies in your browser. Google Ads cookies belong to the marketing cookies (performance cookies). You can revoke active consent at any time via the Consent Tool. Without active consent, Google Ads cookies will not be used. You can revoke your consent at any time via the Consent Management Tool.

Use of the services of IgnitionOne with your consent

We also use the services of IgnitionOne, Inc (https://www.ignitionone.com/) to analyze usage data. The operator of the site is IgnitionOne, Inc, 470 Park Avenue South, 6th floor, New York, NY 10016, USA. While you are visiting our pages, you will be prompted individually and anonymously on our website via a pop up layer to request our information brochures. For more information, please see the IgnitionOne Inc. privacy policy here. The tool used is categorized as a marketing cookie. Without active consent, neither the tool will be activated nor cookies from IgnitionOne will be used. You can revoke your consent at any time via the Consent Management Tool.

Linkedin Lead Gen Forms with your consent

We have a profile on LinkedIn. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. LinkedIn uses advertising cookies. The corresponding privacy policy of LinkedIn can be found at https://www.linkedin.com/legal/privacy-policy. If you would like to deactivate LinkedIn advertising cookies, please use the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out. For details on their handling of your personal data, please refer to LinkedIn's privacy policy: https://www.linkedin.com/legal/privacy-policy.

As part of LinkedIn, we use Lead Gen Forms. The personal data you provide there is transmitted to us by LinkedIn and is used to process your request. In doing so, LinkedIn transmits personal data to us with the help of a form (so-called LinkedIn Lead Gen Forms). These are usually:

First and last name
E-mail address

The legal basis for the processing of your personal data is your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time by sending an email to sos@iitr.de. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation. The data you have entered will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g. after we have completed processing your request). Mandatory legal provisions - in particular retention periods - remain unaffected.

Usage of Cookies

A cookie is a small piece of data (text file) that your browser stores on your device when instructed by a website you visit to "remember" information about you, such as your language preferences or login information. These cookies are set by us and are called first-party cookies. We also use third-party cookies, which come from a different domain than the website you are visiting. We use these cookies to support our advertising and marketing efforts. Specifically, we use cookies and other tracker technologies for the following purposes:

Marketing

These cookies may be set through our website by our advertising partners. These cookies are used to show you personalized content, appropriate to your interests. Thus, we can present you with offers that are particularly relevant to you and your interests.

Statistics

In order to further improve our offer and our website, we collect anonymized data for statistics and analyses. With the help of these cookies, we can, for example, determine the number of visitors and the effect of certain pages of our website and optimize our content.

Necessary

These cookies are absolutely necessary for the operation of the site and enable, for example, security-related functionalities.

Linkedin Lead Gen Forms with your consent.

First and last name
E-mail address

List of cookies

Services

Google Maps

Google Tag Manager

PayPal

reCAPTCHA

reCaptcha v3

Usercentrics Consent Management Platform

Facebook Social Plugins

Google Analytics 4

Twitter Plugin

YouTube Video

General data processing information

Data concerned

Personal data is only collected if you provide it to us of your own accord. No personal data is collected beyond this. Any processing of your personal data that goes beyond the scope of the legal permissions will only be carried out on the basis of your express consent.

Purpose of processing

Execution of contract

Categories of recipients

Public authorities in the case of overriding legal provisions.
External service providers or other contractors.
Other external bodies insofar as the data subject has given consent or a transfer is permissible for overriding interest.

Third country transfers

In the context of the execution of the contract, processors outside the European Union may also be used.

Duration of data storage

The duration of data storage is based on the statutory retention obligations and is usually 10 years.

Information on further data processing procedures

Specific information on the application procedure

Data concerned:

Application details

Processing purpose:

Implementation of application procedure

Categories of recipients:

Public bodies in case of overriding legal provisions.
External service providers or other contractors, including for data processing and hosting.
Other external bodies insofar as the data subject has given consent or a transfer is permissible for overriding interest, including customers and interested parties in the context of order acquisition.

Third-country transfers:

In the context of contract execution, order processors outside the European Union may also be used.

Duration of data storage:

Application data is generally deleted within four months after notification of the decision, unless consent to longer data storage has been given in the context of inclusion in the applicant pool.

Specific information on the processing of customer data/prospect data

Data concerned:

Data communicated for the performance of the contract; if applicable, data going beyond this for processing based on your express consent.

Purpose of processing

Contract execution, including offers, orders, sales and invoicing, quality assurance.
Categories of recipients: Public authorities in the case of overriding legal provisions.
External service providers or other contractors.
Other external bodies insofar as the data subject has given consent or a transfer is permissible for overriding interest.

Third-country transfers:

In the context of the execution of the contract, processors outside the European Union may also be used.

Duration of data storage:

The duration of data storage is based on the statutory retention obligations and is generally 10 years.

Use of the statistical characteristics database of Panadress

For analysis purposes in the area of product data and inventory data, the statistical characteristics database of panadress marketing intelligence GmbH (panadress), Nymphenburger Str. 14, 80335 Munich, Germany, is used. In this context, data is only transferred at aggregated cell level (zip code, city, street, house number) - without personal data. The data is pseudonymized (grouped to at least 5 households) and thus not traceable processed on the level of the individual household and enriched with further statistical data - legal basis of the processing is Art. 6 para. 1 lit f DSGVO. If you wish to object to this processing, please send an email to freunde@sos-kinderdoerfer.de.

Use of UTM parameters

With the use of UTM (‘Urchin Tracking Modules’) parameters, we can recognise, for instance, from which source (e.g. google.com, bing.com) a visitor arrives on our website and enters contact with us there, e.g. donates, subscribes to our newsletter or registers for an event. Additional UTM parameters capture from which specific advertising measure a visitor reaches our website. We record the information in aggregated form so that it is not possible to trace it back to the individual person using the UTM parameters themselves. We use the following UTM parameters: campaign, medium, source, content, term
This information is important for us to be able to approach our supporters in a more targeted and efficient manner via the channels that they predominantly use and thus better identify their respective needs and optimise content accordingly, as well as to reduce our administrative costs.
As soon as you submit a filled-in form on our website, we store the UTM information together with the personal data you provide, such as your name, address and email address, in our donor database. Access to this data is only possible for authorised persons who are familiar with the relevant data protection regulations and receive regular training on data protection issues. We base this processing on our legitimate interest in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR..
You have the right to object to this use at any time. If you wish to object to this processing, please send an e-mail to freunde@sos-kinderdoerfer.de .

Specific information on the processing of employee data.

Data concerned:

Data provided for the performance of the contract; if applicable, data beyond this for processing based on your express consent.
Purpose of processing:
Contract performance within the scope of the employment relationship.

Categories of recipients:

Public authorities in the event of overriding legal provisions, including tax authorities, social insurance institutions, employers' liability insurance association.
External service providers or other contractors, including for data processing and hosting, payroll accounting, travel expense accounting, insurance benefits, vehicle use.
Other external parties insofar as the data subject has given consent or a transfer is permissible for predominant interest, including for order acquisition, insurance benefits.

Third-country transfers:

In the context of the execution of the contract, order processors outside the European Union may also be used.

Duration of data storage:

The duration of data storage is based on the statutory retention obligations and is generally 10 years.

Specific information on the processing of supplier data.

Data concerned:

Data communicated for the performance of the contract; if applicable, data beyond this for processing based on your express consent.

Purpose of processing:

Contract performance, including inquiries, purchasing, quality assurance.

Categories of recipients:

Public authorities in case of overriding legal provisions, e.g. tax office, customs.
External service providers or other contractors, e.g. for data processing and hosting, accounting, payment processing.
Other external bodies insofar as the data subject has given consent or a transfer is permissible for overriding interest.

Third-country transfers:

In the context of the execution of the contract, processors outside the European Union may also be used.

Duration of data storage:

The duration of data storage depends on the statutory retention obligations and is usually 10 years.

Specific information on the processing of personal data in the context of donor support

Data concerned:

Data provided for the execution of the contract and for processing individual requests; any additional data for processing on the basis of your express consent.

Contact channels:

Contact channels include post, email, website contact form, telephone or SMS, in each case only if the corresponding legal basis exists.

Purpose of processing:

Contract execution, including sending donation receipts, reports from the programs, queries about payments, address or interest, 1-cent remittance
Answering individual inquiries

Categories of recipients:

External service providers or other contractors, including for the creation of donation receipts, name day cards, thank you letters, etc.
Other external bodies insofar as the data subject has given their consent or transmission is permitted for reasons of overriding interest.
Processors outside the European Union may also be used in the context of contract implementation.

Duration of data storage:

The duration of data storage depends on the statutory retention obligations and is generally 10 years.

Specific information on the processing of personal data of contracting parties and parties to proceedings in the context of estate settlements and transfers of assets.

Data concerned:

Data communicated and taken over for the execution of the contract and procedure; if applicable, data going beyond this for processing based on your express consent.

Purpose of processing:

Implementation of contracts and procedures, including inquiries, research, expert opinions, correspondence.
For the settlement of any existing claims as well as the assertion of any claims.

Categories of recipients:

Public authorities in the case of overriding legal provisions, including land registry office, commercial register, register of associations, probate court
External service providers or other contractors, including for data processing and hosting, bookkeeping, payment processing
Other external bodies insofar as the data subject has given his/her consent or a transfer is permissible for predominant interest.

Third-country transfers:

In the context of the execution of the contract, processors outside the European Union may also be used.

Duration of data storage:

The duration of data storage is based on the statutory retention obligations and is usually 10 years.

Specific information on the use of the video conference/webinar software Webinaris, MS Teams and Zoom.

Affected Data: Data communicated for the use of the video conferencing software or webinar software (esp. first name, last name, e-mail address; optional: sound transmission; optional: image transmission; optional: questions when using chat functions); to the extent technically necessary, processing of data from your system to establish the connection with the provider of the conferencing software.

Purpose of processing: conducting video conferences or webinars.

Categories of recipients:

Public bodies in case of overriding legal provisions.
External service providers or other contractors, including for data processing and hosting. Other external bodies insofar as the data subject has given consent or a transfer is permissible for overriding interest.

Third country transfers: Among others, processors outside the European Union are used (in this case: United States of America); standard contractual clauses have been concluded with the service provider accordingly.

Duration of data storage: Video conferences are only recorded with the previously documented consent of the participants. The technical data is deleted if it is no longer required. The duration of data storage otherwise depends on the statutory retention obligations and is usually 10 years.

Webinar participation and promotional approach

We process your personal data (title, surname, first name, email address and postal address) for the purpose of sending you information material and for our own marketing purposes. The legal basis for this is Art. 6 para. 1 (b) EU GDPR. By participating in the webinar, we have concluded an agreement with you that you will receive advertising information from us in the future. Your data will not be transferred to other third parties or to third countries. Your data will be stored for the statutory periods and then deleted accordingly. If you do not wish to receive any further information for advertising purposes in future, please contact us by e-mail (info@sos-kinderdoerfer.de) or letter (SOS-Kinderdörfer weltweit, Ridlerstraße 55, 80339 Munich). You will receive a reply immediately upon receipt.

Payment service provider
In the context of contractual and other legal relationships, due to legal obligations or otherwise on the basis of our legitimate interests, we offer data subjects efficient and secure payment options and use other payment service providers for this purpose in addition to banks and credit institutions (collectively, "payment service providers").

The data processed by the payment service providers under their own responsibility includes:

Inventory Data (e.g., names, addresses), Payment Data (e.g., bank details, invoices, payment history), Contract Data (e.g., subject matter of contract, term, donation category), Usage Data (e.g., websites visited, interest in content, access times), Meta/Communication Data (e.g., device information, IP addresses).

The information is required in order to carry out the transactions. However, the data entered is only processed by the payment service providers and stored with them. I.e. we do not receive any account or credit card related information, but only information with confirmation or negative information of the payment.

The data transmitted to the payment service provider may be transmitted by the payment service provider to credit agencies. This transmission serves to check identity and creditworthiness. In this regard, we refer to the terms and conditions and the data protection information of the payment service providers.

The legal basis for the data processing is Art. 6 (1) b) DSGVO, i.e. the processing of your data is necessary for the fulfillment of the agreement on a payment of your donation. (Furthermore, we also consider it to be in our interest to offer you effective and secure payment options and to prevent fraud in this context).

Data will be deleted as soon as it is no longer required for the processing purposes and there are no legal retention obligations.

1. Payments with Payone

If you wish to pay for a donation using Visa, Mastercard or Paypal your payment to us will be authorized through PAYONE GmbH, Lyoner Straße 9, 60528 Frankfurt am Main, Germany.
For more information on Payone's privacy policy, please visit the Payone website at:
https://www.payone.com/DE-en/data-protection-regulations

2. Payment with Paypal

Payment service provider and solutions. Service provider: PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.
For more information on data protection at PayPay, please visit the PayPay website at:
https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

3. Payment with Visa

Payment services; service provider: Visa Europe Services Inc, London Branch, 1 Sheldon Square, London W2 6TT, UK;
For more information on Visa's privacy policy, please visit the Visa website at:
https://www.visa.de/legal/visa-privacy-center.html

4. Payment with Mastercard:

Payment services; Service provider: Mastercard Europe SA, Chaussée de Tervuren 198A, B-1410 Waterloo, Belgium;
For more information on Mastercard's privacy policy, please visit the Mastercard website at: https://www.mastercard.com/global/en/vision/corp-responsibility/commitment-to-privacy/privacy.html.

5. Payment with American Express:

Payment services; Service provider: American Express Europe S.A. Madrid, Hoja M-257407, Tomo 15348, Folio 204;
For more information on American Express data protection, please visit the American Express website at: https://www.americanexpress.com/de-de/firma/legal/datenschutz-center/online-datenschutzerklarung/

Data protection guidelines for the adoption of an SOS sponsorship

Please note that when taking on an SOS sponsorship, extended data protection guidelines for SOS sponsors apply in the sense of the EU data protection guidelines and the UN Convention on the Rights of the Child.

In this context, we inform you about the following facts:

Regarding the data of SOS children:

The dignity of the sponsored children is of great importance to us. Therefore, treat all personal data that you learn about SOS children and SOS employees confidentially. Do not publish them on social networks or otherwise publicly.

About the data of the sponsors:

We also treat your data responsibly. The following is registered with us:

Name and address, if necessary also telephone number, e-mail address and date of birth of the sponsors, child or village for which the sponsorship exists, account and payment data of the sponsors.

This data can be viewed by the responsible employees at SOS Children's Villages Worldwide Hermann-Gmeiner-Fonds Deutschland e.V. and at SOS Children's Villages International. Name and address (as well as e-mail address, if applicable) are used for sponsor correspondence by the national office of your sponsor country. Otherwise, we do not pass on any information about sponsors to third parties who are not acting on our behalf.

All SOS employees dealing with children's and sponsors' data are trained and obligated to comply with data protection regulations. The data collection and data processing is necessary for the implementation of the contractual relationship and is based on Article 6 (1) a) and b) DSGVO. In accordance with Article 15 DSGVO, you have the right to obtain information about the personal data stored about you at any time. You may at any time, pursuant to Article 16 et seq. DSGVO to request the correction, deletion and blocking of individual personal data. You can view the complete data protection information at the business premises or on the Internet on the data protection declaration at www.sos-kinderdoerfer.de.

If you have any queries, please contact our sponsor team at telephone 089-17914160 or paten@sos-kinderdoerfer.de.

Data subject rights (e.g. right to information and objection)

You have the right to request information from us about the data stored about you or your pseudonym.

If you wish to receive information about the data stored about you, or if you wish to have your data deleted, or if you wish to revoke this privacy policy, or if you wish to exercise any other data subject right (e.g. the right to rectification, the right to restriction of processing, or the right to data portability), please write to SOS Children's Villages Worldwide, Ridlerstraße 55, 80339 Munich, Germany, call us at 089 / 17914-140, or send us an e-mail at info@sos-kinderdoerfer.de. Upon your request, the information can also be provided electronically.

You may object to the processing of your data for the purposes of legitimate interests at any time on grounds relating to your particular situation (Article 21 (1) GDPR. You may object to the processing of your data for direct marketing purposes (Art. 21 (2) GDPR).

You have the right to lodge a complaint with a supervisory authority (Art. 77 GDPR) if you believe that the processing of your data violates data protection law. The local supervisory authority responsible for SOS Children's Villages Worldwide is: Bayerisches Landesamt für Datenschutzaufsicht, Promenade 27 (Schloss), 91522 Ansbach, Germany (https://www.lda.bayern.de/).

No liability for third-party websites

SOS Children's Villages Worldwide may link its website to third-party websites in order to provide a particular service or more detailed information on a specific subject. However, our statements on data protection and data security no longer apply once you leave our website. It is not possible for us to monitor the information that is collected about you on externally linked websites, nor how it is used. Please read the principles that apply to the websites of third parties in their respective statements regarding data protection and data security.

Questions and suggestions

If you have any questions or suggestions regarding data protection, please send us an e-mail: Send message to SOS Children's Villages